“Up to a Lifetime” *Limited Greenhouse Warranty
The manufacturer guarantees the PRODUCT(s) you have purchased for UP TO A LIFETIME* from the date of purchase against defects in workmanship and/or materials. The following Schedule defines the terms and lengths of our warranty:
Greenhouse Frame and Frame Components: Lifetime Limited Warranty against defects in workmanship and/or materials. Within the first year, all necessary repairs and/or replacements will be completed at no expense to the customer. For the duration of the lifetime warranty any necessary replacement parts will be provided at no cost, unless wear and tear, however, the customer will be responsible for any shipping and handling costs.
Glass (Regular and Safety): Lifetime Limited Warranty against defects in workmanship and/or materials. Due to the nature of glass, we will guarantee that all glass pieces are manufactured to the correct dimensions and are free from material defects. We will not guarantee that glass will not be broken during customer handling, installation, or use. We will process all freight claims if the glass is damaged during shipping, and the greenhouse is shipped ‘prepaid’ from our plant. Within the first year, all necessary replacements will be completed at no expense to the customer. For the duration of the lifetime warranty, any necessary replacement parts will be provided at no cost, however, the customer will be responsible for any shipping, handling, flight, and other necessary costs.
Installation(s) Performed by Greenhouse Builders: Any installation of a greenhouse performed entirely by Bernard’s Greenhouse Builders is guaranteed for one (1) year from the date of installation. This guarantee ensures the greenhouse is installed properly and completely and is sealed so as to not leak. Broken glass as a result of a shifting or settling foundation is not guaranteed. Within the one-year warranty, all necessary repairs and/or replacements will be completed at no expense to the customer.
Greenhouse Accessories: All Bernard’s Greenhouse Builders Accessories are guaranteed for One (1) year from the purchase date. The specific manufacturers of our accessories may offer longer warranties. We will repair or replace (at our discretion) any defective accessory we sell. It is the customer’s responsibility to pay shipping costs on any defective items.
This warranty, for all products, does not apply if the damage occurs because of accident, improper handling or operation, abuse, misuse, Act of God, or unauthorized repairs made or attempted. Only parts that prove to be defective during the period of warranty will be repaired or replaced without charge. Warranty entitlement is only available to the original customer who purchased our products through Bernard’s Greenhouse Builders, or a Bernard’s Greenhouse Builders “Authorized Agent”. This warranty is non-transferable, and void once the greenhouse is no longer in the possession of the original purchaser. A copy of this Warranty should be retained with a copy of the purchase invoice to ensure warranty coverage.
* A lifetime warranty applies to specific products.